Terms and Conditions

GENERAL BOOKING CONDITIONS AND ELIGIBILITY

  • The King George Conference Centre reserves the right to decline any booking or part thereof.
  • All bookings are subject to confirmation of availability of the appropriate room(s) and/or additional facilities and services.
  • We are concerned for your health and safety and that of the centre. You are required to obtain prior approval if you wish to fix items to the walls, floors or ceilings.
  • Prices quoted include VAT at the rate prevailing when the Contract was prepared and are subject to alterations should the rate change.
  • The company reserves the right to change a conference room without prior notice to the client should a more suitable room become available.

CONFIRMATION OF BOOKINGS

A booking will only be considered as confirmed when either; it has been guaranteed with a credit card number, upon payment of the appropriate non-refundable deposit or on receipt of a written confirmation from a client with approved credit facilities.

PAYMENT

For events, conferences and meetings where a credit facility is not accepted in advance, the following non-refundable deposits will be necessary;

  1. A deposit of 10% of the confirmed value is payable at the time of the confirmation.
  2. A further 40% of the confirmed value is payable 30 days prior to the date of arrival.
  3. The balance of the confirmed value is payable fourteen days prior to arrival.
  4. A damage waiver deposit may be requested which is refundable if no damage is caused, or complaints from hotel guests or residents received.

Where the confirmed booking has been made on behalf of another party, the person or company that made the booking is liable for all payments and costs unless stated otherwise, in which case the payment methods above apply.
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CANCELLATIONS

ADDITIONAL CHARGES

The client agrees to pay the centre for any food, beverages, or other services not provided for in this contract but made obtainable upon the request of the client of a representative, unless the centre has received particular instructions in writing that such services are provided only on the basis of direct cash settlement by the guest or attendee.

INSURANCE

The King George Conference Centre does not accept liability for the loss of damage to property owned by or in possession of the client whilst the property is on the centre premises. The client is advised to arrange appropriate insurance cover at all times.

LIABILITY

The King George Conference Centre accepts no responsibility for death, bodily injury, or disease arising from any cause whatsoever to persons attending or visiting the premises, except for legal liability arising due to the negligence of the hotel, employees, or representatives.

DEPOSITS

All Provisional Bookings are subject to payment by the Deposit Due Date of a deposit, which is non-refundable. The client should ensure that the client or attendees and guests of the client shall observe a high standard of behaviour at all times and the centre reserves the right to expel or remove any guest or attendee behaving in a manner which it regards at its own discretion, as detrimental to the standing of the centre are likely to cause inconvenience or annoyance to any other guest or user. In the event of such actions by the centre, the centre shall not be obliged to pay any compensation or make any refunds to the client. The King George Conference Centre shall not be liable for any breach of this contract because of strikes, labour disputes, accidents or other causes beyond its control.